Remote working has put Digital Transformation to the test. Having the necessary built-in tools and well-defined processes has been key to being able to cope with the current situation. There are still many challenges that will need to be faced.
Measure Remote Working Experience
Working remotely can be confusing for employees. They feel isolated and unmotivated, which affects productivity. However, this perspective can change if managed properly with objective data and sentiment metrics.
Drive Digital Adoption
Despite the current circumstances, the business needs to continue with its objectives and be aligned to delivering solid financial results that still need to be met. Therefore, it is necessary to overcome any obstacles that may appear along the way.
Setup Virtual Agents
Whether they're in the office or working from home, your employees expect to have easy access to what they need. They want it now: they don't have the patience to browse sites and struggle to find whatever it is they want from out-of-date knowledge bases.
Link ServiceNow To Communication Tools
Communication is the most important component in company organisation, it is critical for the development of the business. The new working scenario makes it necessary that the channels of information remain fast and uninterrupted.
Consultancy Services
The world is constantly changing, and companies must adapt to the current circumstances. Therefore, it is important to make the most of all the investments that companies have made on the path towards Digital Transformation.
