The framework that anticipates disruptive events

The pandemic has provided both great challenges and opportunities for companies, but it has also brought to light the need for organisations to improve and formalise their risk management processes and contingency plans. To soften the impact, many have opted for digitisation. And, if any other disruptive event appears, at a click they will have all the necessary information to ensure business continuity.

Providing the tools to manage risks, analyse impacts, design contingency plans, test plans, activate plans and coordinate teams to deal with such a situation is the main objective of Build Business Contingency. This is a service that, supported by ServiceNow, seeks to plan the impact on the business in extreme situations, in order to make reasonable decisions and have a plan B. 

The platform provides advanced capabilities like workflows, metrics, collaborations, and reporting. With this data, business managers can define their risks and act quickly and consciously.

Another interesting point of this solution is that it tests hypothetical scenarios to minimise the risk of major interruptions with drills that help a lot when it comes time to react and respond to tasks in any unexpected situation, as they have been well rehearsed.

What are the benefits of managing business continuity?

• Recover faster and, therefore, continue with the plans as designed
• Automate and make visible the analysis of business impact
• Meet the expectations of the organisation so that operations quickly return to normal
• Have a recovery plan B
• Protect brand reputation when certain disasters shake the foundations of essential operations
• Manage service interruptions

This integrated approach assesses risks more effectively by connecting IT, operations and other risk and compliance activities on a single platform. Data sharing and increased visibility will help you make better decisions and achieve higher performance, reducing tools, eliminating duplicate efforts, and improving the productivity of your employees.