Automated and integrated business process on a single platform

Do you want to automate business processes in a natural language environment and without code? It is possible to do so through Automate Process & Remediation. Using this service you can easily create digital workflows, from a productivity process to a complex transformation, not only in IT, but in any business area.

How? By making it easy to create and manage codeless flow components so employees can locate and reuse processes that best suit their needs. Thus, the ServiceNow score is extended to any project with one that has integrated reusable components for ITSM, CSM, VTB, SecOps, etc.

Another added value of this solution is that it incorporates third-party services into digital workflows with reusable integrations for popular business applications such as the Integration Hub. It is an ally of efficiency which allows you to eliminate paper and shorten the process times in which various departments intervene.

On this last point, for example, if you have documents that must be signed by many people who are in different areas, it is easier if everything is all together on a platform that everyone can access without having to walk around with folders, emails, messengers, etc. as security and productivity are lost along the way.

What can change if you decide to bet on this tool?

• Not needing to have many databases, applications, emails, meetings, and communications to offer a comprehensive service to the end user
• Consolidate, automate, and integrate everything on a single platform
• Eliminate silos and implement end-to-end processes
• Reduce development costs by being able to reuse actions and workflows without the need for IT department intervention
• Design and execute flows as a sequence of steps that can be performed in an orchestrated way
• Increase security by providing a centralised integration framework
• Offer authentication, connectivity, and communication protocols
• Allow supervision and control of all integrations
• Support bi-directional integrations
• Standardise the way integrations are built
• Eliminate the technical complexity of business processes
• Reduce implementation errors by providing real-time view of real data structures
• Provide the ability to access data from third-party systems in real time