HOW TO PROACTIVELY IMPROVE EMPLOYEE EXPERIENCE ACROSS THE HYBRID DIGITAL WORKPLACE
If there is one thing 2020 has taught us, it’s that change is the only constant we can rely on.
Right now, enterprise IT departments are under unprecedented demands to innovate, solve issues, and deliver exceptional services to users. The key to overcoming these challenges requires increased levels of agility from IT leadership, and will rely on the ability to manage what matters to all employees, not just those whose poor IT experience forces them to raise tickets.
The combination of ServiceNow’s industry-leading process engine and single system of record, Nexthink’s unique ability to measure, manage and automate IT services from the end users’ perspective, and SilverStorm’s many years of working with both solutions to drive value for customers can help you to ensure a successful outcome regardless of what shape your ‘new normal’ takes.
During this info-packed webinar series we will focus on critical steps you can take to transform your service desk to an experience center–focussed on supporting employees across a distributed workplace.